Generate customer loyalty & retention

It’s widely accepted that retaining your existing customers is as critical as attracting new people to your business. Mobile technology is both personal and immediate, making it easy to communicate with customers using timely, relevant messages.

Regular communication

Customers who opt-in to receive regular updates can choose how they prefer to receive messages: on their PC, on their phone’s internet browser or as a SMS/MMS or voice message. Each message can be individually customised, making it more compelling than other media.

Promotions

WIN will work with you or your agency to create promotional material that can be delivered as picture messages, video messages or via the mobile internet. Using our mobile CRM tools, we can also monitor and record responses, helping you to gather additional information about your customers.

Competitions

Encourage your customers to interact by creating your own competitions. Prizes can be allocated randomly – or the responses can be collated and sent to you for a formal prize draw.